WHY MEDIALOCATE? HAPPY CLIENTS FOR SO MANY REASONS.
Your work is done right.
We examined a decade of business performance results and are pleased to report:
- We have a 97% client retention rate
- Over 99% of our first drafts are approved for publication
We meet international standards.
The MediaLocate ISO Quality Management System includes extensive review and validation of effective company-wide processes and procedures. We are among a small and elite group of LSPs to have achieved multiple ISO certifications: ISO 9001:2008 (Process), ISO 13485:2003 (Medical Devices), and ISO 17100:2015 (Translation).
Your secrets are safe.
Your confidential properties are secured with card-scan entry, WorldServer technology and ITAR compliance.
Our “myMediaLocate” client portal, offered at no additional cost to all clients, is an online portal which gives you an automated project lifecycle solution to manage all projects in real-time.
The world’s best translation workflow technology.
MediaLocate has made substantial investments in IT to offer you:
- A single, central, virtual repository of all your language assets
- Automation of labor-intensive processes
- Customizable workflow options
- Support of XML, TMX, and a long list of industry standards
- Integrated translation memory leveraging
- Free ICE (In-Context-Exact) matches
- Automated review
- 24/7 access to all cost and status reports
- Increased throughput and faster turnaround
All project managers on our team have earned advanced degrees in translation, interpretation, or localization project management from the Middlebury Institute of International Studies at Monterey (MIIS) is the country’s only integrated institution hosting a combination of graduate schools focused on language and cross-cultural business communication.
We speak the language of your customers.
MediaLocate offers language, technology and media services in over 150 languages.
We consult with you to help identify and execute optimum strategies for expanding globally.
We make house calls.
Many of our larger clients including Adobe, Seagate, and Sony receive onsite support services to help deliver highly productive, ongoing localization programs.
Fast project completion.
We establish SLAs with most clients to ensure timely delivery of the key components of the projects and programs.
Serious phone skills.
MediaLocate offers in-person and over-the-phone interpretation services to meet the needs of your next court deposition or your product support and helpdesk requirements.
We’re covered, you’re covered.
A $4,000,000 general liability insurance policy helps everyone here sleep well.
March 16, 2017
Client satisfaction surveys… and the verdict is? Once a quarter we survey around 30 of our top customers. They are mostly comprised of large enterprise accounts, strategic partnerships and unique localization programs. This helps us take the pulse of our key growth customers: their needs, their satisfaction, and their pain points. While we service and […]