Why Medialocate?

WHY MEDIALOCATE?  HAPPY CLIENTS FOR SO MANY REASONS.

Medialocate has enjoyed smart and steady growth since 1988 and has a track record of success few can rival. But from the beginning, we have remained “right-sized.” The company manages some of the largest localization programs on earth, but remains dedicated to delivering personal service to every customer every day.

Your work is done right.
We examined a decade of business performance results and are pleased to report:

  • We have a 97% client retention rate
  • Over 99% of our first drafts are approved for publication

We meet international standards.
The Medialocate ISO Quality Management System includes extensive review and validation of effective company-wide processes and procedures. We are among a small and elite group of LSPs to have achieved multiple ISO certifications as well as being awarded the EN15038:2006 Certification by TüV Süd America Inc.

Your secrets are safe.
Your confidential properties are secured with card-scan entry, WorldServer technology and ITAR compliance.

Superior automation.
Our “My Medialocate” client portal, offered at no additional cost to all clients, is an online portal which gives you an automated project lifecycle solution to manage all projects in real-time.

The world’s best translation workflow technology.
Medialocate has made substantial investments in IT to offer you:

  • A single, central, virtual repository of all your language assets
  • Automation of labor-intensive processes
  • Customizable workflow options
  • Support of XML, TMX, and a long list of industry standards
  • Integrated translation memory leveraging
  • Free ICE (In-Context-Exact) matches
  • Automated review
  • 24/7 access to all cost and status reports
  • Increased throughput and faster turnaround

Unequaled expertise.
Every project manager on our team has earned advanced degrees in translation, interpretation, or localization project management from the Monterey Institute of International Studies. MIIS is the country’s only integrated institution hosting a combination of graduate schools focused on language and cross-cultural business communication.

We speak the language of your customers.
Medialocate offers language, technology and media services in over 150 languages.

Consultative approach.
We consult with you to help identify and execute optimum strategies for expanding globally.

We make house calls.
Many of our larger clients including Microsoft, Sony and Cisco receive onsite project management services to help deliver highly productive, ongoing localization programs.

Fast project completion.
We establish SLAs with most clients to ensure timely delivery of the key components of the projects and programs.

Serious phone skills.
Medialocate offers over-the-phone interpretation to meet the needs of your product support and helpdesk services.

We’re covered, you’re covered.
A $4,000,000 general liability insurance policy helps everyone here sleep well.