We do quality work.
The data says it all: over 99% of first drafts are approved for publication and we have a 97% client retention rate.
Top-tier linguists only. No crowdsourcing here!
As an ISO 17100:2015-certified company, we are held to the highest industry standards for linguistic resource testing and selection. All our translators passed a rigorous vetting process and are subject to on-going audits by our production teams, subject-matter experts, and 3rd-party reviewers. Our dynamic resource-ranking system ensures that only ”top-tier” linguists are selected to work on your projects.
Want media? We’ve got media covered.
Whether you have an e-Learning course, a marketing video, an explainer video or a snack-size “how to” video, we can get your media ready for worldwide release. Voiceover, subtitling, transcription and content creation are all fulfilled by our talented bi-coastal multimedia production teams.
We meet international standards.
Our ISO-compliant Quality Management System includes continuous review and validation of company-wide processes and procedures. We are among an elite group of LSPs to possess multiple ISO certifications: ISO 9001:2015 (Process), ISO 13485:2016 (Medical Devices), and ISO 17100:2015 (Translation).
Unequaled expertise from the best of both worlds.
Our multilingual staff consists of long-term localization industry veterans and Middlebury Institute of International Studies (MIIS) STEM graduates with advanced degrees in language and cross-cultural business communication.
We work when you work, wherever you are.
Working from our East and West coast production facilities, our US-based project managers and account managers are available to assist during your business day. Most other time zones are accommodated via our presence in Europe and Asia.
We’re just the right size. We care.
Mid-size is the right size: we can quickly scale up for your larger requests to compete with industry giants, but we’re small enough to take pride in top-notch service and strong relationships, no matter your account size or budget.
We have serious interpretation skills.
In-person and over-the-phone interpretation for a variety of situations help get your message across:
- Legal depositions, small claims, arbitrations, mediations, transcript readings and conferences
- Medical appointments, IMEs, and interrogatories/discovery
- Product support and helpdesk
- International product launches, webinars, and corporate meetings
We keep trade secrets safe.
Your confidential properties are protected by restricted card-scan entry, DoD-level data security, ITAR compliance and encrypted WorldServer technology. We are Privacy Shield ™ certified, as well as GDPR and HIPAA compliant.
Automation and workflow solutions that work hard so you don’t have to.
Our technology solutions work 24/7, letting you focus on more productive tasks:
- Automation of labor-intensive processes and customizable workflows
- Support of XML, TMX, and a long list of industry standards
- Integrated translation memory leveraging
- Free ICE (In-Context-Exact) matches
- Automated review
A consultative approach. No cookie cutter solutions.
No captive platforms or subscriptions. No cumbersome systems or tools to learn. We are tech savvy, yet tools agnostic and we use a consultative approach to find what works best for you. Legacy systems or customized needs are not a problem. We work with you to identify and execute optimal strategies for your global expansion.